Last updated: January 17, 2025
At DTDC FineEx Couriers, accessible from fineexcouriers.com, protecting the privacy of our visitors is one of our top priorities. This Privacy Policy outlines the types of information collected by DTDC FineEx Couriers and how it is used.
If you have additional questions or require further clarification regarding this Privacy Policy, please contact us.
This Privacy Policy applies only to our online activities and is valid for visitors to our website in relation to the information shared and/or collected through this site. This policy does not apply to information collected offline or through other channels.
Consent
By using our website, you consent to our Privacy Policy and agree to its terms.
Information We Collect
The personal information we ask you to provide, and the reasons for doing so, will be clearly explained at the point of collection.
If you contact us directly, we may receive additional information, such as:
- Your name, email address, and phone number.
- The contents of your message, including any attachments.
- Any other details you voluntarily provide.
When you register for an account or use our services, we may collect:
- Contact information such as your name, company name, address, email, and phone number.
- Payment details for service transactions.
How We Use Your Information
We use the information we collect in various ways, including to:
- Provide, operate, and maintain our website and courier services.
- Improve and personalize your website experience.
- Understand how visitors use our website and services.
- Develop new services, features, and functionalities.
- Communicate with you, including for customer support, service updates, and promotional purposes.
- Process your payments and prevent fraud.
Log Files
DTDC FineEx Couriers follows industry-standard procedures for log files. These log files record visitors when they access our website. Information collected includes:
- Internet protocol (IP) addresses.
- Browser type and version.
- Internet Service Provider (ISP).
- Date and time stamp, referring/exit pages, and clicks. This information is not linked to any personally identifiable details and is used for analyzing trends, administering the website, and gathering demographic information.
Cookies and Web Beacons
Like most websites, we use cookies to store information about visitors’ preferences and the pages they visit. This data helps us optimize your experience by customizing content based on your browser type and preferences.
Advertising Partners Privacy Policies
You can review the Privacy Policies of our advertising partners to understand how they use your data. These partners may use cookies, JavaScript, or web beacons to measure the effectiveness of their advertising campaigns and personalize the ads you see on their platforms.
DTDC FineEx Couriers does not control these cookies, which are governed by third-party privacy policies.
Third-Party Privacy Policies
DTDC FineEx Couriers’ Privacy Policy does not apply to other advertisers or websites. For more detailed information, consult the respective Privacy Policies of third-party ad servers or networks. You can manage cookies through your browser settings.
CCPA Privacy Rights (Do Not Sell My Personal Information)
Under the California Consumer Privacy Act (CCPA), California residents have the right to:
- Request that a business disclose the categories and specific personal data it collects.
- Request the deletion of personal data collected about them.
- Opt out of the sale of their personal data.
If you would like to exercise these rights, please contact us. We will respond within 30 days.
GDPR Data Protection Rights
If you are located in the European Economic Area (EEA), you have the following rights:
- The right to access, rectify, or delete your personal data.
- The right to restrict or object to data processing under certain conditions.
- The right to data portability, allowing you to transfer your data to another organization.
If you wish to exercise any of these rights, please contact us. We will respond within 30 days.
Children’s Information
DTDC FineEx Couriers does not knowingly collect personal data from children under the age of 13. If you believe your child has provided such information, please contact us immediately so we can remove it from our records.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page, and we encourage you to review it periodically. Continued use of our website constitutes acceptance of any updates.
Contact Us
For questions or concerns about this Privacy Policy, please contact us at:
- Email: [email protected]